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Construction quality problems cost about 10% of
sector turnover according to AgenceQualité Construction [1]. In
France alone, this represents an annual cost of over €11 Billion. |
While
building remains a “bricks and mortar” industry, construction process &
performance requirements are becoming increasingly sophisticated (Figure 1).
Figure 1.
The complexity of the environment in which we operate.
Listing a
random sample of elements in the ecosystem, Figure 1 illustrates
the complexity of the environment in which we operate. Accelerating demands
have not, so far, been matched by step improvements in building and
construction technology and quality. Construction suffers from a mismatch
between expectations and results (Figure 2).
Owner & Occupant |
Figure 2.
Construction suffers from a mismatch between expectations and results.
This
mismatch can clearly be observed in owner and occupant dissatisfaction. Rather
than theorise, think of where you work or live. Does the building satisfy your
expectations?
·
Is
it functional / fit-for-purpose?
·
Are
you and your colleagues happy with the temperature all year around?
·
Does
it get stuffy or draughty?
Many
buildings fail to satisfy these simple questions. And I have not listed
critical issues like return on investment, operational costs, energy
performance etc.
Two of the
questions I listed pertain to Heating, Ventilation and Air Conditioning (HVAC).
This is no accident, as HVAC is among the biggest causes of owner and user
dissatisfaction (Figure 3).
Figure 3.
HVAC is among the biggest causes of owner and user dissatisfaction.
If we
simplify the construction ecosystem as shown in Figure 4,
we observe that successful execution of a building project depends on a number
of actors.
Figure 4.
Successful execution of a building project depends on a number of actors.
The problem
of coordination of multiple actors is complicated by the fact that certain
actors may have diametrically opposed interests. Owners, for example, may want
to ensure minimal investment costs and rapid delivery. Facility Managers
privilege easy maintenance while Occupants tends to prioritise functionality
and comfort.
Similarly,
Designer and Contractor interests are not always aligned. The complexity of
this bricks and mortar ecosystem is one of the prime reasons for quality
problems.
There is a
solution to manage problems arising from multiple actors, conflicting
interests, unsatisfactory quality control and coordination: Commissioning. This
is a quality-focused process for
enhancing the delivery of a project. The process focuses upon verifying
and documenting that all of the commissioned systems and assemblies are
planned, designed, installed, tested, operated, and maintained to meet the
Owner's Project Requirements (OPR).
Commissioning
is undertaken by qualified engineers who have extensive practical experience.
Their role could be compared to a referee who verifies the work flow to ensure
it complies to the rules of the game (i.e. the owner’s project requirements).
The
reference [2] return on investment research undertaken on commissioning proves
its cost effectiveness. On a pure financial basis, median return on investment
is a single year for retro-commissioning of existing buildings and four years
for commissioning of new buildings.
The interest of commissioning is evident; all
the more if you subscribe to the theory that “a stitch in time saves nine”.
Investment in commissioning, which is estimated to add only about 0.5% to a
building project, has a knock-on impact throughout the building’s life cycle.
The importance of this becomes particularly clear when one considers about three-quarters
of life cycle costs occur after construction is completed!
Supervision
and certification of the commissioning process offer additional reassurance.
That is why COPILOT Building Commissioning Solutions entered
into partnership with REHVA to develop solutions to satisfy
this gap in the market.
COPILOT has
developed a cradle-to-grave solution to avoid typical HVAC problems and deliver
quality buildings. We deliver online supervision to commissioning
engineers and certify their work. COPILOT commissioning solutions can be used
on new or existing buildings.
COPILOT’s
solution is based on test and control commissioning protocols developed by
international REHVA experts. These standardized protocols will be adapted to
local regulatory and language requirements of different markets in
collaboration with national HVAC engineer associations.
COPILOT
accredits qualified and experienced commissioning engineers to deliver its
online solutions. In this manner, COPILOT proposes a unique and independent
commissioning supervision service. On successful completion of a project,
COPILOT certifies the commissioning process.
Ideally
COPILOT joins the project during the Pre-design phase when the owner formalizes
his objectives. Follow-up during the Design phase will include reviewing
designer plans, their conformity to owner requirements and the definition of
measurable key performance indicators (KPIs).
Sometimes
COPILOT becomes involved during the Construction phase. In this case, we ensure
that Pre-design and Design requirements are available and documented before
supervising equipment and system balancing and testing. We seek confirmation
that equipment works correctly on its own and as part of the HVAC and building
management systems, that all issues are resolved and documented as appropriate
and that sufficient training is undertaken.
Once
construction has been completed and the building is occupied and operational,
COPILOT provides a Comfort Alert to generate qualitative occupant feedback on
comfort performance. In parallel, COPILOT undertakes technical monitoring of
HVAC performance compared to KPIs.
On
successful completion, COPILOT certifies the commissioning process. COPILOT
certification can also feed into credits for LEED and other building
certifications.
Zoom: Technical MonitoringCOPILOT offers a
stand-alone technical monitoring or trouble-shooting solution. In this case,
the Construction phase may not exist. We will work with partners to identify
objectives (equivalent to Pre-design phase) and KPIs (equivalent to Design
phase). We will then monitor performance, analyse it against KPI requirements
and prepare graphic report for easy interpretation. We will certify
successful projects that follow the COPILOT process. |
Commissioning
engineers have a key role to play in improving building quality, notably HVAC
quality. COPILOT Building Commissioning Solutions has allied with REHVA to
develop online cradle-to-grave commissioning supervision solutions. We work
with local commissioning engineers and certify the commissioning process on
successful completion of new or existing buildings.
We
are looking for commissioning engineers who want to work with us. Please
contact c.ryan@copilot-building.com for further information.
[1] AgenceQualité Construction,
http://www.qualiteconstruction.com/uploads/tx_commerceaddons/tbs10_01.pdf.
[2] Mills, E. «Building Commissioning: A Golden
Opportunity for Reducing Energy Costs and Greenhouse-Gas Emissions», Lawrence
Berkeley National Laboratory (LBNL), 2009.
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